Key Performance Indicators (KPIs) are quantifiable metrics used to gauge the performance of a business. And while few lawyers choose their profession based on a love for business management, law firms are a business like any other. That means they can always benefit from a better understanding of what makes their business successful—workflow efficiency, revenue sources, profitability, cash flows, marketing ROI, and more.
Setting—and tracking—the right KPIs can help you run a more profitable firm, find new avenues for growth, and make more informed decisions for the future. Here’s where you can get started.