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FREE ON-DEMAND WEBINAR

The Client Journey: How Your Client’s Experience Affects Your Legal Practice

Client journeys are critical to a successful law firm

From client intake to a matter’s conclusion, you have hundreds of touchpoints with each client, and every one of them can instantly influence their opinions of your firm—and your firm’s reputation.

Understanding their experiences and the journey they take throughout their relationship with your firm helps you make targeted decisions for your workflows, policies, and services.

Learning Objectives:

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How to map out responsive client journeys to keep leads engaged
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Personalize interactions with automation tools
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Ways to optimize client experiences with Law Ruler reporting
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Gain insights from clients with an action plan for feedback
Save your spot to learn how to engage your clients and build trust

WATCH NOW!

Presenter

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Matthew Defrain, Account Manager – Law Ruler Software

Matthew has been helping law firms across the country increase conversion, foster better client relationships, and take control of their intake process by utilizing law ruler’s innovative CRM solutions.

Learn more about Law Ruler

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Legal CRM

Scale your firm with a Legal CRM that organize your leads, prospects, and current clients while automating your processes and communications.

Get Organized →
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Marketing Automation

Never miss a lead again with personalized automated texts and emails.

Capture Leads →
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Client Intake

Save time by eliminating redundant data entry while automating document assembly and custom forms.

Save Time →
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Dashboard Analytics

Create custom reports that highlight your most important KPIs and your best marketing sources.

Get Insight 
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Integrations

Streamline how your firm works with dozens of integrations with leading legal vendors.

Streamline Now →